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New AKIC FAQ page

FREQUENTLY ASKED QUESTIONS ABOUT THE ACUTE KNEE INJURY CLINIC

Do I need a referral from my doctor?

 No, the AKIC does not require a referral.

How do I know if I have an ‘acute' knee injury?

  • The AKIC has defined an acute knee injury as follows:
  • A traumatic event that has resulted in a problem with your knee
  • This injury has occurred within the past six weeks

What if I need to cancel or re-schedule my appointment?

  • A notice of cancellation or re-scheduling of an appointment is required 24 hours prior to your appointment.
  • A cancellation fee will apply if a notice of cancellation or re-scheduling is not made within 24 hours of your scheduled appointment.
  • New and existing patients may reschedule their appointment by logging in to their profile and selecting “MOVE APPOINTMENT” – if unable to move appointment online please call 403 -220-4687

When will I know if I am eligible to come to the AKIC?

  • Your eligibility will be confirmed once you have completed the online questionnaires.  If eligible, you will be contacted with information regarding an appointment date & time within 2-5 business days.
  • For a WCB related injury, please contact the WCB for an accredited provider.

What if my knee injury requires time off of work or school?

  • The AKIC will be able to provide information for work or school if your injury requires time off or modifications to duties are suggested.
  • It will be provided to you upon request on your initial visit to the AKIC.

What if my family physician would like information regarding my knee injury?

  • The AKIC will be able to provide information to your family physician regarding your injury and its management.
  • It will be provided to you upon request on your initial visit to the AKIC.

Do I need to bring anything to my first appointment?

Yes, please bring the following:

  • Alberta Healthcare Card
  • Any OUT OF PROVINCE tests you have completed (ie. X-ray or MRI)
  • A pair of shorts

Will I need a follow-up appointment?

  • Depending on your injury, you may need one or more follow-up appointments.  This will be discussed with you during your first appointment.

What if I need an X-ray or other tests?

  • The NPE and the Sport Medicine Physician will determine if an X-ray or other diagnostic tests are required for your injury.  If these tests are warranted, they will be arranged for you.
  • X-rays can be taken on-site.
  • There is no cost to have an X-ray or other tests completed.

What if I need an MRI?

  • The NPE and the Sport Medicine Physician will determine if an MRI is required for your injury. This decision is based on very clear evidence-based standards. If an MRI for your injury is warranted, one will be ordered for you.
  • You do not require an MRI to be a patient of the AKIC.
  • There is no cost to have an MRI completed through Alberta Health Care Services

What if I've had X-rays, an MRI or other tests already done?

  • If you had tests done in Alberta you DO NOT need to bring them with you to your first appointment. They can be accessed electronically.
  • For tests done OUT OF PROVINCE please bring a disc of your test(s) with you to your first appointment.
  • To obtain a copy of your test(s), contact the facility where you had your test(s) completed.
  • If you are not able to obtain a copy of your tests, please contact the facility and request that they forward a copy to:

University of Calgary, Sport Medicine Centre
376 Collegiate Blvd.
Calgary, Alberta T2N 1N4
Attention: Acute Knee Injury Clinic

What if my injury needs surgery?

  • The AKIC is NOT a surgical consultation.
  • If your injury requires referral to a surgeon, one will be made for you.
  • Our goal is to cut down wait times for the primary care of your knee injury; however, the AKIC has no control over surgical consultations and/or surgical wait lists
Last modified date: August 15, 2016